Content for id "mainimage" Goes HereVerdant Technologies Automated Vehcile Damage Recording

Verdant Technologies Lands VDR contract at
London Stansted Airport

Verdant Technologies has installed an Automated Vehicle Damage Recording system comprising a two lane mono-pitch canopy, sixteen high definition camera and related hardware at London Stansted’s new Meet and Greet car park.

Onsite car parking at London Stansted provides over 25,000 vehicle spaces for the fourth busiest airport in the UK. In July 2013 the airport added to this with its new Meet and Greet parking facility, located a short walk from the terminal hub.

The Meet and Greet service is a new product launched as a midway solution between the premium valet and standard pre-booked services.

London Stansted Airport CanopyHowever as with any valet parked service, vehicle damage claims are a critical concern to car parks operation, because the costs for administration and settlement of claims directly affect profitability. Stansted’s car parks management had considered hand held manual camera system, which was rejected for various reasons:

  • Trying to take pictures in the open and in the dark with a hand held camera is an almost impossible task to obtain good consistent results, especially when peak times are in hours of darkness.
  • Getting the customer to sign check sheets for pre-existing damage causes delays and creates frustration for the customer, especially having paid a premium a fast track service
  • Manual recording takes place after the keys have been handed over to the car park operator when the driver is no longer in possession of the vehicle. Hence evidence is of little value since it cannot be proved that the damage was pre-existing.

Looking at projected vehicle numbers it was clear that an automated vehicle condition capture system was required and Verdant Technologies were very pleased to be given the opportunity to tender and subsequently supply their photographic vehicle damage recording (VDR) system.
A mono-pitch canopy with a clean light grey finish was selected as the best choice to blend in with the modern Hi-Tech appeal of the terminal itself.

The building material is based on a steel frame with a light weight composite cladding which is both aesthetically pleasing and durable.

The construction phase took place whilst the car park was still open for business and the VDR system went live in September 2013.

Since then the VDR system has virtually eliminated pre-existing damage claims.

“The Vehicle Damage recording system has played major role for us in keeping uninsured losses down from pre-existing vehicle damage claims. The system provides clear images all round the vehicle both day and night and we can even see small windscreen chips which account for frequent customer complaints”. Says William Monro-Smith, Operations Manager for Valet Parking at Stansted.

Copyright Verdant Technologies Ltd 2014